1. Order Processing Time
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All orders are processed within 1-3 business days (excluding Sundays and public holidays) after receiving your payment confirmation.
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During high-demand periods, processing may take an extra 1-2 days.
2. Shipping Time & Delivery
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Standard Delivery (India): 4–8 business days after dispatch.
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Express Delivery (India): 2–4 business days after dispatch (if available).
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Delivery times may vary depending on your location, courier delays, weather conditions, or festive seasons.
3. Shipping Charges
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Free Standard Shipping on all prepaid orders & COD Orders
4. Tracking Your Order
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Once shipped, you’ll receive an email/SMS with your tracking number and courier details.
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You can track your package on our website or directly via the courier’s tracking portal.
5. Shipping Locations
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We currently ship across India.
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International shipping is not available at the moment.
6. Delays & Issues
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We are not responsible for delays caused by the courier, weather, or other factors beyond our control.
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If your package is lost or damaged during shipping, please contact us at contact@ballardo.in within 48 hours of delivery attempt.
7. Incorrect Address
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Please double-check your address at checkout. If an incorrect address is provided and the order is returned, the customer will bear the cost of re-shipping.
For any shipping-related queries, contact us at:
📧 contact@ballardo.in
